Contacting Us







Contacting Us [Top]

Gear Hero HQ
1650 S Powerline Rd, Suite G
Deerfield Beach, FL 33442


For the fastest response to your inquiry please use the most relevant contact below.

Customer Service -

If you have ordered from us and have a problem with your order, please email customer service.

Website Issues -

Hours [Top]

Click here for our current operating hours. Online orders can be placed 24 hours a day, 7 days a week. Orders are shipped on business days only; purchases made after 2:00 PM PST will be shipped the next business day.

Pricing [Top]

We will attempt to maintain all prices but reserve the rights to change prices without notice. Prices may vary due to monthly specials or other promotional offers. We are not responsible for any typographical errors and/or misprints.

Payment [Top]

We accept VISA, MasterCard, and Discover. All personal information given to us is subject to bank verification.

Shipping [Top]

All orders will be shipped via UPS or other acceptable carrier to locations within the United States only. Two day deliveries are also available. Shipping charges are computed by a base fee and per item charge based on approximate weights for that category of item.

BackOrder [Top]

During fulfillment, If an order is unable to be filled in its entirety, the item(s) lacking will be cancelled and the remaining order will be shipped. Due to the nature of our inventory, we cannot back-order.

Returns [Top]

We will accept a return only if the product is defective AND if we are informed of the defect within 30 days from the date of purchase. Please include your order number on all correspondence.